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Privacy Policy

Our contact details  

Name: Waterspirits Ltd

Address: Pike and Eel Hotel and Marina, Overcote Lane, Needingworth PE27 4TW

Phone Number:

E-mail: info@waterspirits.co.uk

Privacy Policy

The type of personal information we collect  

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
     

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • So we can provide a service or product for you
     
  • So that we can keep you informed
     

We use the information that you have given us in order to

  • Manage requests for services or products for you
     
  • Provide information updates that are necessary to carry out our work
     

We will not share this information unless required by law.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:  

(a) We have a contractual obligation.

(b)We have a legitimate interest.

Privacy Policy

How we store your personal information  

Your information is securely stored.  

We keep Personal identified, contacts and characteristics for a maximum of 18 months. We will then dispose of your information by deleting them from our information systems.

Your data protection rights

Under data protection law, you have rights including:

Your right of access- You have the right to ask us for copies of your personal information.  

Your right to rectification- You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.  

Your right to erasure- You have the right to ask us to erase your personal information in certain circumstances.  

Your right to restriction of processing- You have the right to ask us to restrict the processing of your personal information in certain circumstances.  

Your right to object to processing- You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability- You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@waterspirits.co.uk if you wish to make a request.

Privacy Policy

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@waterspirits.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:             

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk


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